Where are you located?
We are located in Dalkeith WA. The specific address is provided only after a booking is made. If you have booked a try on appointment, you can find the address in your confirmation email. Be sure to check your junk and spam folders if you can't find the email.
Do you do try ons?
Yes! We offer a free try on service. You can book yourself in for a try on. Simply go to the "Book A Try On" tab on our webpage or click HERE.
How do I book an outfit?
Hires for weekend events can be booked online, via our website. Simply locate the outift in the gallery page, then click on the date of you event on the calendar there.
I have booked an outfit but changed my mind. Can I get a refund?
No, we do not offer refunds or swaps.
I haven't tried on the outfit I booked, what if it doesn't fit?
We can give sizing advice to customers booking garments, but do not take responsibility if you do not like the fit, style, colour etc. Customers who choose not to try on, or require postage, do so at their own risk.
When can I return my outfit?
Returns for all garments are due by Monday 8pm.
Returns are to our drop box. You can return it any time you like, we do not need to know when you are coming.
Late fees of $10 per day will be enforced, so please plan your return carefully.
Something has come up, can I return my outfit on Tuesday?
Yes, but $10 late fees will apply. All customers are given the option of returning on Sunday or Monday, so please plan ahead and don't leave it to the last minute on Monday.
I'm going overseas, can I take one of your outfits with me?
Yes, customers are permitted to travel interstate and overseas with our garments.
I want to hire an outfit for more than one weekend. Is this okay?
Yes, we permit extended hires. Typically we charge full price for the first weekend and half price for subsequent weekends. However, this does depend on the outfit you choose. Please contact us to discss your individual circumstances.
Do you take eftpos?
No, we do not currently have eftpos services. Payments are taken with cash or bank transfer.
Do you have a shop?
No! We are a small hobby business and run from home.
I want to book a try on appointment and take an outfit with me on the day. Is this okay?
Yes, but only if the event is the same week as your appointment. We classify this as a "last minute" appointment.
I spilt something on the outfit I hired, what do I do?
Please contact us straight away and do not attempt to clean the garment yourself!
I'm not sure on sizing, can I have the measurements?
No, we do not provide measurements. We can give you sizing advice, or you can book in for a try on.
Why can't I park on the street next to your house?
We live in a very quiet residential area and have received noise complaints from neighbours about the volume of traffic through the street from our business. If we receive another complaint we will be forced to close.
I have paid a deposit for a hire. When can I pick it up?
Can someone else come collect my hire for me?
We are happy for you to send someone else to collect your garment on your behalf.
Can my friend/mum/boyfriend/kid/baby come to my appointment with me?
Yes, adult guests are welcome.
Do you post?
Yes, we can post anywhere in Australia.